24 Hour Cancellation Policy
Your appointments/training sessions/courses booked with Tri Energy are very important to us, they are reserved especially for you. We understand that sometimes schedule adjustments are necessary. Therefore, we respectfully request at least 24 hour notice for cancellations or rescheduling of appointments.
Please understand that when you forget, cancel, or change your appointment without giving enough notice, we miss the opportunity to fill that appointment slot, and athletes on our wait list miss the opportunity to receive services.
Any appointment missed, late cancelled, or changed without 24 hour notice will result in a charge equal to 100% of the reserved service amount.
Cancellation of Services offered by Tri energy
Tri Energy reserve the right to cancel appointments/training sessions/courses at short notice in the event of any unforeseen event which might compromise athletes or coaches’ health and safety.
In the event you need to cancel or change a prepaid scheduled appointment/training session/course more than 24 hours prior to the scheduled event, you can expect a refund of 100% of the fee paid.
In the event of any cancellation by Tri Energy of scheduled prebooked appointment/training session/course offered by Tri Energy for whatever reason will result in a full refund equal to 100% of the fee paid.
Membership – Money Back Guarantee
Tri Energy value their loyal membership however, new members can cancel their membership and receive a full refund of membership fee if for any reason they wish to cancel their membership within 14 days of signing up.